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Agung Bali Nirwana was created as a true labour of love, and as its foundation stand concepts like luxury,
eco-friendliness, and five star standards of quality and service.
We strongly believe that Investment creates profit, not bleeds it. So we constantly update and maintain our facilities.
We make sure the food we serve is the freshest possible and prepared and handled with the most healthy and sanitary methods available.
We refrain from using harsh chemicals and pesticides if at all possible and have invested heavily in mainatining one of the most pristine
coral reefs remaining off Bali's shores, through cooperation with the Indonesian Ministry of Fisheries and the BioRock project.
We are located in the small Hindu village of Sambirenteng, population around 500. The local people are very happy with us. Not least for the
extra income we have brought and will continue to bring into the village as most of our friendly and courteaous staff are from the village itself.
But also because many people now have electricity and mains water thanks
to us (we had to pay to have the supply brought down the road), so the
houses along that same road then simply had to apply to get a feed from
this too. They are also very happy about how we have built the temple
around their holy Jepun Tree, our eco-friendly attitude, and policy of
interaction. Everything we can buy from the village, we do. This serves
us as much as them, as we get only the freshest eggs, chicken, pork, fruit
and vegetables. We also encourage guests not to be shy about making friends
with villagers, especially the children (who will absolutely wow you with
their grace and smiles) if they want to.
We have gone to great lengths to become self-sufficient
in quality products. We have imported a number of
top-of-the-range kitchen products to be able to make our own food in house.
Our Grand Opening took place on 2nd of October, 2002, when we
had a traditional Balinese blessing ceremony.
We now have around 21 staff and unlike many hotels / villas, we
give senior staff and long serving staff paid time off for a holiday /
vacation each year. Things like staff holidays may be a foregone conclusion by guests, but
often this is sadly not the case. And not only do we give our senior /
long term staff holidays, we also give them maternity leave and health
benefits too after 12 months service with us.
So you can also be 100% sure that 100% of the service charges
you pay also go to the staff. Actually, the Managing Director
is excluded from the recipient list, as he is a director. Every single
penny that is given as the service charge goes directly to the staff and
is divided equally amongst them. The maids and gardeners each get the
same percentage as the head chef and guest relation manager. If you leave
a tip at the restaurant table (only tax is charged on food, service is
discretionary), that goes into the "pot" too.
We also want to make sure the staff earn their money. So
we suggest to guests that they only pay the full 10% if the service they
have received has been exemplary. Perhaps only 5% if the service was just
"OK". And absolutely nothing if the service was poor. By this
method, not only do we hope to get to make and keep good staff, but happy
guests too.
We were conceived by a vision of purity, perfection and
paradise first. Profit second. We hope you will agree that we have achieved
this.
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